SHIPPING COSTS
Shipping Option - Domestic USA |
Cost |
|---|---|
| Any Order Over $20 total - USPS First Class | FREE |
| Single Folded Map - USPS First Class | $1.00 |
| Multiple Folded Maps $12 and under total - USPS First Class | $1.99 |
| Multiple Folded Maps $12-$20 total - USPS First Class | $2.99 |
| Wall Poster Map under $20 total - USPS First Class | $2.99 |
| Expedited Shipping - USPS Priority Mail or UPS Ground | $6.95 |
ORDER PROCESSING
- We ship from Centennial, CO
- We process orders within 1-3 business days (excluding weekends and holidays)
- Successfully placed orders will receive an email confirmation with order details included. If you did not receive an email after placing an order, please check your spam filter or contact us at info@outdoortrailmaps.com for confirmation
- If you need any information or assistance with your order, please contact us immediately at info@outdoortrailmaps.com. Once an order has been shipped, we will not be able to make changes.
- Please ensure that your shipping address is entered correctly as we are not responsible for non-delivery due to errors in the provided shipping address. If an order is returned due to an incorrect address, we will refund the order cost (excluding shipping) and will contact you to resubmit the order.
- Shipping times depend on your location and whether standard or expedited shipping has been selected. Shipping addresses in or near Colorado are generally faster than destinations further afield. The USPS states, but does not guarantee, 2-8 business days for standard delivery.
SHIPPING FREQUENTLY ASKED QUESTIONS
All orders over $20 total area eligible for free shipping.
For standard shipping, we offer US Postal Service shipping options (generally USPS First Class, First Class Parcel and Priority mail).
For expedited shipping, we use US Postal Service Priority Mail Package or UPS Ground services.
We do ship international via the US Postal Service; costs are calculated at checkout for international orders.
We do not offer an overnight shipping option.
If your order arrives damaged, please contact info@outdoortrailmaps.com and let us know so we can resolve the issue.
Unfortunately we do not offer product pick-up, and any orders from our website must be shipped.
However, there are many retail stores across Colorado that carry our maps – please contact info@outdoortrailmaps.com for a store close to you.
Contact us at info@outdoortrailmaps.com for any questions related to your order.
RETURN POLICY
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@outdoortrailmaps.com with your order number and a description/photo of the item’s condition.
If you have any further questions, please don’t hesitate to contact us at info@outdoortrailmaps.com.